Privacy Policy

01

Information We Collect

Personal Information

• Name
• Phone number
• Email address
• Appointment details
• Payment and deposit confirmation (we do not store full card details)

Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited on our website
• Date and time of visits

This information helps us understand how visitors use our site and improve user experience.

02

How We Collect Information

We collect information when you:

• Book an appointment through our website
• Contact us via phone, text, email, or contact forms
• Visit or browse braidscollection.com
• Interact with our social media pages

03

How We Use Your Information

Your information may be used to:

• Schedule and manage appointments
• Send booking confirmations and reminders
• Communicate about services or policy updates
• Improve our website and customer experience
• Respond to inquiries or concerns
• Share updates, promotions, or announcements (only when applicable)

04

Photos & Videos

Braids Collection may take photos or videos during or after your service for marketing and promotional purposes, including use on our website and social media platforms.

• By receiving services, you grant permission for this content to be used.
• If you prefer not to be photographed or recorded, please notify us before or during your appointment, and your request will be respected.

05

Cookies & Tracking Technologies

Our website may use cookies or similar tools to:

• Improve site functionality
• Understand visitor behavior
• Enhance performance and user experience

You can disable cookies through your browser settings if you prefer.

06

Sharing of Information

We may share your information only when necessary:

• With booking or payment service providers used to manage appointments
• When required by law or legal process
• To protect the rights, safety, or property of Braids Collection

All third-party services we use are expected to maintain appropriate data protection standards.

07

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we work to safeguard your data using industry-standard practices.

08

Your Rights & Choices

You have the right to:

• Request access to your personal information
• Ask for corrections to inaccurate information
• Request deletion of your personal data (where applicable)
• Opt out of promotional communications

To make a request, please contact us using the details below.

09

Children's Privacy

Braids Collection does not knowingly collect personal information from children under the age of 13 without parental consent.

10

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us: